MEDICARE BENEFICIARIES RIGHTS AND RESPONSIBILITIES
AMERICA’S ACO DECLARATION OF MEDICARE BENEFICIARIES RIGHTS AND RESPONSIBILITIES
MEDICARE BENEFICIARY RIGHTS
Aligned Medicare Beneficiaries of America’s ACO have the right to:
- Be treated with courtesy and respect, with appreciation of your dignity, and protection of your need for privacy.
- A prompt and reasonable response to questions and requests.
- Know who is providing medical services and who is responsible for their care.
- Know what patient support services they can get, and if an interpreter is available if they do not speak English.
- Know what rules and laws apply to the conduct of staff or contract providers.
- Be provided by contracted providers, information about diagnosis, planned course of treatment, alternatives, risks and prognosis.
- Refuse any treatment, except as provided by law.
- Receive, before treatment, a reasonable estimate of charges for medical care.
- Receive a copy of a reasonable, clear, and understandable detailed bill and, upon request, to have the charges explained.
- Access to medical treatment or accommodations, regardless of race, national origin, religion, physical handicap, or source of payment.
- Treatment for any emergency medical condition that will get worse from failure to provide treatment.
- Know if medical treatment is for experimental research and to grant consent or refusal to take part in such experimental research.
- Private and confidential handling of medical records and, expect when required by law, be given the chance to approve or refuse their release.
- Express grievances about any violation by America’s ACO of their rights to CMS.
Aligned Medicare Beneficiaries of America’s ACO are expected to:
- Provide their health care provider, to the best of their knowledge, correct and complete information about present complaints, past illnesses, hospital stays, medicines and other health matters.
- Report unexpected changes in their condition to their health care provider.
- Discuss with their health care provider if they do not comprehend a course of treatment and/or what is expected of them.
- Follow the treatment plan suggested by their health care provider.
- Keep appointments, and when they are unable to do so for any reason, notify their health care provider or the health care facility.
- Answer for their actions if they refuse treatment or do not follow the health care provider’s instructions.
- Assure that the financial obligations of their health care are fulfilled as promptly as possible.
- Follow health care facility rules and laws that affect patient care and conduct.